At Seeds Conference 2012, Lee Cockerell, the former VP of Operations for Walt Disney World Resort, discussed the 3 areas he focused on when running a Disney resort.
If you just keep things clean and friendly, everything will be fine.
- Walt Disney
Don’t get bored with the basics in life.
(1) Hire Great People
One of the most important things you can do is hire the right people. Hire great people. The difference between good people and great people is really big.
If you want to know what communication is, it is clarity. “Here is what we expect.”
At Disney, fantasy is reality, and reality is fantastic.
At your church, make reality fantastic. Make the parking lots work. Make the bathrooms clean. Make things work.
(2) Train Your People
Education is the key that opens the door. If you train people, then you can take a nap.
(3) Be a Leader
Be a good role model. Encourage people.
If you get the right culture, everything seems to work out fine. The leader is responsible for the culture.
Areas of Leadership Competency
- Be technically competent. If you are in ministry, know the Bible.
- Have management competence. Be a planner. Think about the responsibilities you signed up for. Don’t forget personal development and personal health.
- Create excitement. Be the type of leader where your team is excited to get to work.
If you have a performance problem with someone on your team, fix them once and not every week.
What Team Members Want
- Make me feel special.
- Treat me as an individual.
- Respect me.
- Train and develop me.
Don’t ever underestimate the influence you have over people. Care about being the right kind of person.
Don’t believe half the stuff you think. Half of it isn’t even true.
Diversity is not a problem for young people. They are already practicing diversity. You are the problem.
If you appreciate your people, tell them.